If you haven’t heard the news yet, a major automobile recall has recently been issued by the General Motors Corporation. This Chevrolet and GMC vehicle recall was issued back on January 4th 2014, and it applies to about 9733 vehicles. This list includes the Chevy Silverado Chassis Cab Heavy Duty 3500 and the GMC Sierra Chassis Cab Heavy Duty 3500 pickup trucks. These models have all been equipped with the Duramax turbo-diesel engine and its standard dual fuel tank option, which is actually the focus of this recall action.
In a nutshell, the fuel transfer pump of both the Chevy Silverado Heavy Duty 3500 and the GMC Sierra Chassis Cab Heavy Duty 3500 were specially engineered to maintain an equal level of fuel in both tanks, the level of both tanks combined are then reflected in a single gauge. It turns out, however, that this design may malfunction, causing the fuel gauge to provide a false reading. Consequently, these potentially inaccurate fuel readings can result in sudden and unexpected stalls and even prevent the engine from starting due to low fuel levels.
How GMC Intends To Resolve The Problem
General Motors Corporation has announced that it will be notifying all relevant Chevrolet and GMC owners concerning the recall and its implications, and it has also announced that its authorized local dealers will be offering inspections and, if necessary installing new fuel pumps, free of charge, for any customers affected by the recall.
Where To Go For More Information
If you are the owner of one or more of these affected vehicles or know anyone that own Chevy or GMC models that may be affected by this recall, you may reach out Chevrolet by dialing 1-800-222-1020 or for GMC owners just dial 1-800-462-8782. If you or someone you know simply desires more information about the recall and its possible implications you may reach The National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 or simply go to http://www.safercar.gov/. The recall ID number for GMC is 13420.