A handful of recent truck owners will be heading back to the dealerships sooner than expected. General Motors has issued a recall of select 2014 Chevrolet Silverado and GMC Sierra crew-cab trucks. Less than 900 trucks are part of the recall. Since the trucks only recently went on sale, very few customers have had the opportunity to purchased a recalled vehicle. Most of the recalled vehicles were sold in the U.S., but a handful were also sold in Canada and Mexico. While it seems soon, having a recall so quickly after a vehicle goes on sale isn’t uncommon.
The recall was issued after it was discovered that the passenger airbag might not fully deploy in the event of a crash. There have been no reported injuries as a result of the defect, thanks in part to how recently the vehicle became available. GM is also reporting that less than 1% of recalled vehicles actually have a defective airbag.
Customers who have purchased a 2014 Chevrolet Silverado or GMC Sierra truck should contact their dealership to see if their vehicle is part of the recall. Recognizing the urgency of the matter, GM is also trying to contact those who have already purchased the vehicle individually.
Owners of a recalled vehicle should bring the truck into a dealership right away. Dealership technicians will have the knowledge and resources to check if the vehicle has a defective air bag and to how do proper repairs. Any needed repairs will be offered free of charge to vehicle owners.
Customers looking to purchase a 2014 Chevrolet Silverado or GMC Sierra truck won’t need to worry about the recall since trucks that haven’t sold but have already been delivered to a dealership will be repaired prior to purchase.
This recall was voluntary, meaning the National Highway Traffic Safety Administration (or NHTSA) didn’t have to seek a court order forcing the recall. A voluntary recall does not mean that vehicle owners have the option of fixing their vehicles or that GM has the option of whether or not to charge customers for the repair.
Vehicle owners who have further questions can contact GM by calling 1-866-694-6546.